Dear Tony, I have left a testimonial but wanted to tell you, also, how impressed I am with Steve Pawlik. We are going through a difficult time. What started as a simple carport remodel turned in to a complete beautiful roofing job with absolutely no stress to us. Even when the first adjuster from Amica was flat out lying and rude, Steve was kind and professional to the idiot, knew 'the drill,' and requested a second inspection. Anyone else would have gotten into a pi**ing match on top of my roof. NOT Steve!! He was calm, cool, and collected. Shook the man's hand, thanked him, then immediately went to plan B. He was HONEST with my husband Chris and I about the delivery mishap of the underlayment and didn't want us paying for something we didn't get. NO ONE IS HONEST IN TODAY'S WORLD!!! Are you kidding me??!! Not like I'm going to climb on the roof and peel back layers to ensure everything is installed, I may have never known. SO, Steve's honesty and dedication to dealing with Amica so I wouldn't have to, went a long way with me!!! Your Chris, the supervisor of the crew, was wonderful as well. The morning demo and rebuild started, I pulled up from dealing with pregnancy doctor appointment and my late father's will (drama). Chris made a point to stop what he was doing, walk over to me, introduce himself, and let me know if I had questions or needed anything while y'all were here to just let him know, that he was in charge of the crew. VERY comforting and professional. I will ALWAYS refer you guys to anyone I know in need. And MY Chris does Paintless Dent Repair for a living and Steve and Chris are gonna exchange business cards for customers in need!! BTW, when I mentioned to Steve how impressed I am, he asked if I had met you. I did not, you did meet Chris though. He spoke very highly of you and your company. That impresses me too. As a 15 year flight attendant for Southwest Airlines and our above average customer service, I DO KNOW, that
- Ashley Asbill
Very pleased with my new roof. Great people, friendly and helpful. Very professional company. I highly recommend this company.
- Barbara Simpson, Mckinney, TX
I had several roof vents replaced and a new vent installed, along with new soffet vents. Chris did a thorough job explaining the work and how it related to the quote. During the project they found several shingles that needed repair and fixed them the same day. Chris and his crew were professional and through. His cost was fair and reasonable. I bet his work saves me $$$$$, and I recommended him to my neighbor. Thanks Paradigm
- Ross Holman, Allen, TX
We had, originally, contacted Paradigm for a quote on our leaking (1950 original) carport on our little cottage in downtown McKinney. Steve came out, met with my husband, found severe hail damage on the roof as well. I was 7 months pregnant, father passed away, and didn't have the energy to deal with insurance and any drama of any nature. Steve convinced us this is why we pay for insurance and he would handle it. Man, did he ever!! A few adjusters later, Steve's determination never failed us. HE HANDLED EVERYTHING!! We have an amazingly beautiful carport, and roof! Steve found in our policy things that were covered that were originally denied and explained everything every step of the way!! AND communicated with adjusters and insurance so we didn't have to!! A VERY professional company, yet still small enough that you get the same person, quality, and details you were promised from the beginning. Will ALWAYS refer them to friends and family, and will definitely use them again in the future!!
- Ashley Asbill
I just wanted to say thank you to Paradigm Roofing for a great experience on the installation of our new roof! I have never had to replace a roof before, so I had a lot of questions. Harvey Williams did an excellent job explaining the whole process to me so I understood completely (especially when it came to dealing with my insurance company). He was very knowledgeable and thorough. He even stayed out there all day working with the installers to make sure every little detail was done exactly right. The crew did a great job as well. They finished our roof in one day and when they were done with their cleanup, you couldn't even tell they had been there. Our roof looks great and we are very happy with your service. Thank you all for a job well done! Jim and Lori Love
- Jim Love
Paradigm Roofing did an excellent job. Tony, Steve and Chris were patient in explaining all that needed to be done on our very steep roof. They also painted all the vents and pipes to match the roof and replaced those that were beyond repair due to hail damage. The crew was amazing, working fast and accurately and leaving the landscaping in perfect condition. Chris was there throughout, and even got our satellite dish aimed in the correct position. We would recommend Paradigm to all who want an honest, excellent roofer without any hassle.
- Marjorie M., Dallas
I want you to know what an EXCELLENT customer service representative you have Rob Welsh. His knowledge and patience in walking through our roofing system was by far the most compelling reason we went with your company. His professionalism was above reproach. Thank you Paradigm for helping us with our beautiful roof. We highly recommend you to our friends and neighbors.
- Home Owner, Princeton, TX
What can I say? Two thumbs up! After 20 years of bad experiences with contractors we came across Paradigm through a reference, and it was great experience. We finally found a company we can trust. Gives me hope that there are contractors out there that care and do an excellent job. Thanks to Chris for hand holding my wife and I thru the process and answering all my questions. He even got in our car and drove around to show us roofing options that he had previously installed, and different color selections. He also handled multiple areas of repair beyond the just the roof. Took care of all my problems. I just sat back and watched repairs being handled professionally without any issues and I never got stressed out. Can't go wrong with Paradigm. No doubt I would use them again. Too bad more contractors don't operate like Paradigm. It was a very good experience, responsive and excellent communciations with Chris. Thanks again Chris!
Thanks for the great job on my roof and also on my window. I appreciate the fact that your guys did the work in a timely and efficient manner.I am sending you a check for the amount specified on your invoice. I would recommend your company to anyone who needs roofing work done. Thanks again, Linda Troxell
- Linda Troxell
Two TImes!! We used Paradigm Roofing once before the hail storm and shortly thereafter we had our new roof damaged by hail. Paradigm Roofing did such a great job the first time that we called them back to put our home back together from the storm. They painted, fixed sheetrock, replaced gutters, siding,windows etc. It was so easy to just call one company and get it all done at once. And Tony is amazing! Is there anything that one man can't do??!!!
Everything was awesome. Tony from Paradigm Roofing is probably the smartest roofing guy I've men in my life. He knew everything about how to put in a top-notch system. I had him put in an environmentally conscious roofing system and I really hope it will save me money on my electrical bill. Everything looks fantastic, and I couldn't be happier with the job they did.
- Jon feick, Carrollton, TX
The Paradigm roofing team showed up on the promised day and on time. They removed the old roof on my 1500 sq.ft. roof in a few short hours and completed the job a few hours later. They were fast and efficient and left my yard in a clean condition. No damage to plants or the yard. Their pricing is very competitive. I would recommend Paradigm Roofing for your job.
- Dave Lyday, McKinney, TX
Tony Hall provided a complete, detailed, and competitive quote for removal of 50 yrs. worth of old roofing and replacement with new thermal decking and impact resistant shingles. He fulfilled the contract 100% per the stated time frame, provided in-person supervision of the work, all details were attended. Afterwards, the only sign of his crew's presence was a new, high quality roof.
- J. Garvey, Anna, Tx
Paradigm just finished roofing my residence, all in one day. Tony provided insight on the process and materials utilized for the project. He brought by samples and showed the differences between different types of shingles. From the get go, I was familiar with the product and process, all at a great price. Thanks Tony, I highly recommend your company.
- Ben Plourde, McKinney, TX
My new roof looks great! I am so pleased with the entire experience. Tony Hall was so informative about the process & answered all of my questions. The crew arrived on time & completed the job in less than a day. After the job, anyone looking at my landscape & pool could not tell that an old roof had been torn off & a new one put on - it was so clean. Best of all, I have a high quality roof (impact resistant & energy saver) at a very reasonable price. I would recommend Paradigm Roofing to anyone needing a new roof or repair to your old roof.
- Pam Schriver, Mesquite, TX
Paradigm Roofing has just completed a very extensive re-roofing project Victorian home. We chose GAF/ELK Grand Slate roofing system with Deck Armor. We were so completely satisfied with Paradigm Roofing that we chose them to re-roof our country home. They stayed on budget and they finished on time. The GAF/ELK 50 year factory warranty was the strongest warranty available to us making GAF/ELK our best value. The Company is very professional and their workmanship and knowledge is excellent. We would highly recommend Paradigm Roofing to anyone!
- Tony Bridges, McKinney, Texas
I wanted to write and thank you for my new roof. I am happy with the way it looks and I am pleased with my experience working with you. Thank you for your patience with all my questions and for your willingness to provide me with all the information I needed to make a decision I was comfortable with.
- Heather L., Plano, Texas
Paradigm did a fantastic remodel for us. We wanted to convert our seldom-used formal living room into a home office, so we talked with Tony about our plans. He was able to show us a 3D rendering of how the project would turn out and we loved it. The quality of workmanship is outstanding and it looks like the office has always been there--which is exactly what we wanted. The workers were always courteous and accommodating of our schedule and the final product turned out as good as or better than we imagined. I'd highly recommend Paradigm to anyone considering doing a remodel in their home. Thanks Paradigm,
- Dan & Sheri F., Allen, Texas
Paradigm Roofing Systems installed our roof in June. We selected them because their knowledge on a roof system was head and shoulders above every company we spoke with. We saw other roofs they had done in the area, and knew what they were talking about. We would rate the installation experience with them a 10. The workers were early, worked hard, were polite, and did a great job on the roof. Tony, the owner of Paradigm Roofing, made sure that we were pleased. Thank You Paradigm.
- Mark & Victoria D., Coppell, Texas
I had my old roof torn off and replaced with a better quality shingle. The company also performed and analysis on my ventilation and made some improvements, which lowered my energy bills. This was the only company that inspected my attic during their estimating process and I am ecstatic about the lower energy bills now. For this reason alone this is why I am writing this review on the company.
The experience was very satisfying. Tony is extremely professional and knowledgeable in his field, he took the time to explain the differences to me and why the differences in cost from one roof to another. I now have enough knowledge myself to understand the various types of roofs and the advantages. The job was timely and the crew was courteous and very respectful of my property. I have dealt with a few contractors in my life over the years but Paradigm Roofing was first class.
- Karen Nguyen, McKinney, TX
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